Build the operational backbone of your recovery home
Learn how to design and implement the key policies and procedures that support your staff, protect your residents, and ensure compliance. RHL 104 guides you through creating a complete policy framework with adaptable templates to build a consistent, professional recovery housing operation.
Curriculum
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1
Welcome & Orientation
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👋 Start Here: Welcome & Orientation
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🎯 Outcomes: What You’ll Be Able to Do
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🧭 How to Use This Course (Thinkific Tips)
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📦 Downloads & Templates (Quick Access)
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2
Chapter 1: Key Questions to Answer
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🏷️ What Should I Name My Home?
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👥 Who is My Ideal Resident?
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💲 How Much Do I Charge for Rent?
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📝 How to Create Effective Policies
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3
Chapter 2: Creating the Policy Foundation
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📋 Creating House Rules
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🤝 Code of Conduct
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🤝 Screening Policy
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💊 Medication Policy
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👣 Visitor Policy
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💵 Resident Employment Policy
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⚖️ Grievance Policy
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🤝 Good Neighbor Policy
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🦠 Infectious Disease Policy
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📌 Privacy Policy
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📖 Creating a Resident Handbook
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4
Chapter 3: Safety, Emergency, and Risk Readiness
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🧯 Emergency Management Plan
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🔥 Creating a Fire Exit Plan
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⛑️ Safety Roles, Responsibilities, and Assignments
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🛡️ Insurance & Liability Considerations
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🩹 Relapse Response Policy
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⚠️ Incident Reporting Policy
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5
Chapter 4: Resident Intake & Applications
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📜 How to Design an Intake Workflow
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📥 Application Acceptance
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⚖️ Resident Governance Expectations
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🔑 Creating a Resident Application
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✅ Application Approval Criteria
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➡️ Readmissions & Transfers Between Homes
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6
Chapter 5: Legal & Financial Structure
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⚡ Developing Financial Policies
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📘 Creating a Resident Agreement
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🗃️ Recordkeeping Standards
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💾 Data Retention & Destruction Policy
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🛍️ Vendor & Contractor Policy
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🐶 Service Animal & ESA Policy
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📱 Social Media Policy
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📸 Photo & Media Release Policy
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7
Chapter 6: Property & Infrastructure Setup
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📄 Contract Services
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🔌 Setting Up Utility Accounts
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💻 Technology Readiness
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📦 Initial Supplies for Opening Day
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8
Chapter 7: Preparing to Open
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📅 Weekly Pre-Open Check-In Meeting
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📋 Prepare a Local Resource Directory
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📜 Certifying Your Home
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🚀 Launch Marketing & Outreach Plan
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✅ Pre-Opening Checklist & Readiness Review
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⚡Day-One Operations
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